Business Operations Coordinator

Operations Coordinator will facilitate the operational flow of the company and is directly responsible for order entry, sales order documentation, order status updates, and will assist in purchasing and invoicing functions to support the product and service realization process through the utilization of Alltite’s business operating systems. Additionally, this role will work within Alltite’s established guidelines and company policies to optimize operational efficiency and provide excellent service to our customers.

Responsibilities

• Receive and process orders and order expedites through the utilization of Alltite’s business operating systems
• Verify customer pricing and contract information for each sales order
• Accurately update and maintain all order documentation for open orders throughout entire order process
• Manage and complete follow up activities to ensure internal customer satisfaction
• Respond to internal customer inquiries by phone or email in an accurate and timely manner
• Follow all established processes for the expeditious handling of all internal and external customer requirements
• Assist with pricing management and invoicing as needed
• Assist with purchasing functions as needed
• Complete special projects or various miscellaneous organizational duties as may be requested periodically
• Communicate all needs and requirements to your supervisor in a professional and timely manner
• Be responsive to situational and organizational change

Qualifications

• Four year degree or equivalent work experience
• Proficient data entry skills
• Proficient in Microsoft Office with strong verbal and written communication skills
• Ability to convey complex ideas and thoughts via written and verbal communication in a timely fashion
• Ability to problem solve, think critically, learn new processes and implement change as needed
• Ability to make recommendations to improve organizational efficiencies
• Excellent time management and prioritization skills
• Ability to adjust to different customer and co-worker communication styles
• Satisfactory background check
• Three or more years of experience in business documentation processing, office assistance, or other detail-oriented work experience
• Ability to lift 20 lbs. without aid on occasion and ability to sit at desk for four hours using computer

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Preferred Qualifications or Skills

• Four or more years of experience in Purchasing, Operations, or Data Management position
• Experience in with Microsoft Dynamics Office products or other ERP and CRM systems

Compensation

• Non-exempt full-time position, base wage
• 401(K) Savings Plan with company match
• Dental Insurance
• Healthy Insurance
• Prescription Insurance
• 7 paid holidays plus a “floating holiday”
• Long-Term Disability (no cost to employee)
• Short-Term Disability (no cost to employee)
• Paid Time Off (PTO)
• Profit Sharing
• Employee Referral Program
• Working for a dynamic and growing company

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